As part of our ongoing commitment to your continuing development we are introducing an online learning initiative called UT System Learning Zone. UTMB Health is committed to ensuring that individuals with Limited English Proficiency (LEP), the Deaf, and Hard-of-hearing have meaningful access to services and an equal opportunity to participate in services in accordance with Title VI of the Civil Rights Act of 1964. Student Desktop Support. The Information Technology Division is a team of dedicated professionals committed to working jointly with our customers to provide innovative and reliable computing, communications, and technology related services in support of the agency's mission. If you are experiencing a sudden or severe change in your health, or otherwise need an immediate response, call 911 or contact your provider's office by telephone. Inpatient Information (409) 772-1191 . Patient Billing Customer Service (409) 747-8811 (800) 994-0363 . MyChart should only be used for non-urgent matters; it should not be used in emergencies. Help Desk (UTMB Service Desk) (409) 772-5200 IT Service Related Problems, Email, Password Resets, Remote Access Issues (VPN), MyCitrix, iSpace. For all technical issues, please contact the UTMB Service Desk. LOG IN to UTMB LEARN NOW; Have questions? UTMB Police (Emergency) 911 Powered by Skillsoft®, the UT System Learning Zone is a developmental tool you can utilize in your own time and at your own pace. Frequently Called Numbers. MyChart Use. Our goal is to support your professional development through innovative online learning that can be accessed 24 … Contact the UTMB Training team. Your use of any UTMB information system is an acknowledgement and consent of these conditions. Note: If you have problems with your UTMB email username and password, contact the IS Help Desk at: Galveston: 409-772-5200; Houston: 281-554-1577; Elsewhere: 1-888-898-2401; Using the VPN. The UTMB Health MyChart Patient Support team is available 24/7 at (409) 772-4278. Service is provided at the following locations during the hours designated. Due to high call volume, we recommend opening an online support case. If no, contact the UTMB Help Desk to get your password reset. Access our USER GUIDE with step-by-step instructions. Information Technology Services Mission Statement: The mission of Information Technology Services is to provide excellent infrastructure and innovation in the delivery of information technology products, services, and analysis to enable and empower the university in support of student success, learning, teaching, research, and service. Signing into MyVPN gives your computer a UTMB … OTHER QUESTIONS? View our list of FREQUENTLY ASKED QUESTIONS. MyVPN is available from UTMB Information Services. I need help with a Citrix product issue. Everyone who is engaged in human subjects research at UTMB will need to take the CITI Training and complete the COI requirements (Items 3 and 4, below). Can you log into your UTMB email and/or Blackboard? Desktop support is provided for students on personal computers/laptops on a walk-in basis. Contact the UTMB IT Help Desk via email or call (409) 772-5200. Toll Free — 1-888-898-2401; On Campus — Ext #25200; Galveston — 409-772-5200; Houston — 281-554-1577; Email Request — ishelp@utmb… Information Services Help Desk (409) 772-5200 . If you ever changed your eSignature and don’t remember it, then you will need to call the IS Help Desk. Having TECHNICAL ISSUES? For Citrix Web App and API Protection support, visit Open a case for assistance with troubleshooting, break-fix, or other product issues. Open or view case. 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